Forward is the new approach to primary care, offering customized plans to help you control the future of your health. Today, we dive into our dedication to high-quality, nonstop service — wherever and whenever you need it.
It’s 2am, and you’ve been in and out of sleep. Is it the jet lag? The time change? The late night cappuccino? You realize with a lurch, in the middle of your South American summer vacation, that the tickle in your throat is quickly turning to a full-fledged illness.
In the traditional healthcare system, you might search the nearest clinic and make a plan to trek there in the morning, or send off an email to your physician at home to avoid the international call fees. And then comes the waiting, and the worrying, and the wondering.
But at Forward, we believe “nonstop service” should apply to more than just your flights — so you text your doctor and Care Team. 2 minutes pass, and you already have a response. You answer their questions and share details on your symptoms. They give advice for alleviating your discomfort in the interim, and order a prescription to the nearest pharmacy to have waiting for you as soon as they open. 10 minutes total, and your game plan is set.
Sound too good to be true? Then it’s time you meet Forward. Here, we aim to provide high-quality, personalized care wherever and whenever you need it. From remote wellness monitoring, to our 24/7 chat feature, to prescription delivery, we empower our members to make their health a priority without sacrificing time or energy from their already busy lives.
Frequently travel for work or play? Forward operates as your one-stop-health-shop, saving you the time, money, and hassle of finding a travel clinic nearby. Our fully stocked supply of travel vaccinations, included free of charge in your membership, ensure you’re prepped for wherever your travels may take you; and our real-time response means your Care Team is always there for you, no matter the time zone.
“After the Baseline visit, my profile on the app was updated with everything we talked about. Nothing was missed. I had mentioned during that visit that I go to a yoga retreat in Mexico each spring; I received a message one day on the app from the Care Team saying that they knew I was going to Mexico soon and wanted to follow-up because there’s a new vaccination. I couldn’t believe that they even remembered the trip coming up, but that they had a vaccination that they wanted me to prepare for prior to going.” — Charlotte C., SF Member
No matter your need, we’re here for you — whether you’re inside our location or halfway across the globe. But don’t just take our word for it. Become part of our growing member base, and experience the doctor’s office of the future.